There's lots of people I jus don't deal with anymore, not restorers as I rarely use them, well I can count the number of times on two fingers.
But some dealers never get my business anymore.
Not I might add for being ripped off, just simply the attitude.
I expect to be treated as an equal, and sadly some people seem so far shoved up their arse they can't see me as one, maybe because I don't spend thousands of dollars.
One dealer, I have up on years ago, he has never done me wrong as such, just the way he "speaks" (writes) to me. Is condescending and like he just doesn't have time or it's an effort to take time, and I don't ask silly questions. Anyway recently I decided to have another go, but straight back to the same shit. And I won't be back again.
Customer service isn't for everyone, I worked in retail for ten years, and saw many colleagues who were hopeless. Conversely, despite being out of the industry for three years, I still have old clients email or call me and ask for advice. It's not rocket science, but you just need to treat customers as equals and with the respect they deserve.
Anyway, as said above, wait this out, collect and don't go back. Plenty more fish in the sea.