Steve.. I can appreciate the ire, re: the 6sheet issue. However, for one thing, when someone tells me "near mint ON LINEN".. that makes me pause personally as I think being on linen is a defect to begin with, presuming the poster was previously in nm condition. I would have returned it myself, and had Heritage pay 2-way freight costs, and moved on. Every last deal can't be perfect, though you can do your best as a seller or buyer to try to make it so.
I do not usually record specific defects when I create listings (not possible with just myself & my secretary). But I do provide a great pic that helps buyers as I don't want to have to take returns if I can't help it. It would mean I wasted some time involved, and I have precious little time to waste.
Grey Smith is a great guy and I think he does the best job he can, but lots of work is farmed out to other employees of Heritage and help or no, we all make some mistakes. Bruce makes some too, but he asks for help when he makes a mistake so he can correct it. That's what is required.
Once in a while, I'll buy a pair of shoes or a kitchen item like a toaster oven - and I'm not happy with it. So I go back to the store & return it. It wasted some of my time yes. But what I can do is my best to make sure I have to do something like that as rarely as possible, so it only becomes an occasional inconvenience. You can't please everyone all of the time, but if you can 95 times out of 100 (or 99 times out of 100), you're doing pretty well.
I would like to think if I made a mistake, like missing a grade, or a piece of tape or a re-issue date, that someone would be kind enough to tell me so I can correct it - rather than embarrass me in public. I think it's the courteous thing to do.
Concerning the poster. If Grey or Bruce personally graded the poster and did not notice the defect, well, that's a boner. If one of their untalented helpers made the mistake. It's still a boner for Grey or Bruce (meaning Carteron). But it isn't a life altering issue. If they refused to deal with it - that IS a life altering issue. I recently won a poster from Bruce. After the auction, I realized his description had a defect (re-issue noted as original release). Fortunately, we unwound it prior to my even paying for it, it was no problem, he resold the poster and it went for the right price, and I did not bid that time. I did waste time waiting for the auction that day & spending time bidding and then spending time locating information. It was no big deal to me. But I'm a very pragmatic individual
everyone does not share my pragmatism, or my patience (with everything but assholes)
we do not live in a perfect world.. if we did.. Brude would be a Democrat
