I am bumping this thread because of my wonderful experience with Robert's customer service I went through today.
I am putting a large Frenchie up in our dining room but don't want to spend a fortune, since I am framing a nice handful of Daniel Danger stuff with all the frills ($600ish for the lot), and the French piece didn't cost a ton so I wasn't too picky on the frame in terms of going the harder route on the wallet.
So, I emailed Robert and he responded in literally a few minutes. We went back and forth several times, mainly about how I needed an odd size cut and how every time I measured the piece it was slightly different. Large French stuff is defined at 47x63, mine was like 45 3/8 X 61 7/8 when I pushed it flat. I also need it by next Wednesday, which was the other thing.
Nevertheless, Robert was extremely helpful and processed my order before I even paid, to get it going so I could have it by then.
So now, I am getting a huge sized frame in literally a week for my odd sized French piece...all for $135.55, shipped!
Pretty neat, and an exceptional experience to say the least in this regard.
Will post pics when I have it up in its glory, but thought I would urge you all who are on the fence about Spotlight Displays...Robert is the real deal, and a breath of fresh air in the framing realm of our hobby.
Here is his email, btw: Sales@spotlightdisplays.com