Oh no, not again! Lol.
Notice how Mel never replied to anyone in this thread (regarding legitimate questions) then out of the blue he posts this diatribe about eBay?
RE eBay
I read what is in his screenshot of his correspondence with the seller on eBay and I sit here thinking WTF!?
Honestly, I hope that seller joins this forum and replies to him.
eBay is very dodgy regarding their policies.
They vary from one country to the next.
Remember, there are private sellers and business sellers, and these have different policies too. It's a minefield.
It seems to me Mel is sprouting about something he again has little knowledge of in the real world.
eBay's shipping policies are not very fair, sensible and enforceable.
As a buyer and seller I have been to war with eBay numerous times over their shipping policies and believe me when I say, they are NOT fair.
eBay FORCES a whole host of things onto sellers - they don't have a clue 95% of the time.
In my experience, when selling on eBay (as a private seller) if you offer shipping with insurance and the buyer does not choose it then the buyer relinquishes his right to compensation. It's simple. It's their choice. And remember, private sellers are NOT business sellers so do not have to abide by business rules. eBay is, after all, an auction website for everyone.
Insurance is NOT a cost of doing business either - liability insurance and the like is, yes - Do you pull this one on Bruce? Or any other website for that matter?
You CAN charge buyers for insurance ... this is why we have different shipping methods.
Eg Second Class Recorded / First Class Recorded / Special Delivery / International Signed For / AirSure etc etc etc.
Of course, if an item is described as mint and you receive it damaged then the seller has a case to answer, but if the damage was done in transit then that responsibility lies NOT with the seller but with the postal courier. Some people find this hard to understand.
Edit:
I forgot to say - can Mel respond to the questions people asked and the statements that were made about the sources of his packaging as he credits no one.
It is rather ignorant to ignore people.