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The Post Office has gone from bad to worse to playing Russian Roulette

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BruceH:
An email we just received from one of our many Australian customers:

"This finally arrived yesterday and thought I should let you know that there was some damage to the package (see image). Thanks to your protective packaging, there was minimal damage so I'm not too bothered, but thought it worth letting you know what treatment the postal service can dish out."

I replied as follows:

"This is EXACTLY why we are advising ALL our customers to switch to UPS for most orders. Yes, it can be more expensive, but it is comparing gold to lead, because UPS doesn't demolish packages and the Post Office does, UPS does pay insurance claims and the Post Office doesn't, and UPS usually gets there in half to three quarters less time than the Post Office. I am so sorry this happened, but glad it was minimal damage.

Thanks
Bruce"

The Post Office has gone from bad to worse, to anyone stil using them is playing Russian Roulette with their packages. :(

eatbrie:
 thumbsup.gif notworthy.gif thumbsup.gif notworthy.gif thumbsup.gif notworthy.gif

Top notch team!

T

Simes:
Grief, I wouldn't have thought such damage was even possible to your packages Bruce!

BruceH:

--- Quote from: Simes on November 10, 2021, 05:40:26 AM ---Grief, I wouldn't have thought such damage was even possible to your packages Bruce!

--- End quote ---

Given how long it has been taking international packages to arrive, they may have started floating them on the ocean until they finally arrive, which could account for the damage!

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