okay folks, avoid this asshole. he's a complete waste of time, doesn't know how to pack and refuses to take responsibility for himself.
he deserves a '0' failing grade all around.
eBay user markisstore
Mark Mojarrieta
Marina Dl Rey, CA, 90292-8704
item bought
https://www.ebay.com/itm/Original-The-Big-Sleep-1978-60x40-Movie-Poster/133161725472?hash=item1f010eae20:g:VckAAOSwlYRdcYmPpicture of item as listedpicture of item as receivedMessages to & from sellerRH:
I just picked up the poster at the post office and sadly, due to inadequate packaging, the package & poster have been crushed & bent
what do we do now?
Rich
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MM:
File a complaint with the USPS. The packaging was adequate, more so that what USPS offers for poster shipping.
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RH:
here are some pictures for you, but the pictures don't really do justice to the damage even
the box was crushed & bent.
the result is the poster was crushed & dented..
think about the right thing, before I go to ebay & move to the next level
this is your fault, no one elses
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MM:
I have used these boxes before without any issues until now. This is not my fault. But USPS... I thank you for the pictures, I can use them later to file a claim. I do see the bent dent below the label. This has never happen before. Especially under 2day priority shipping.
I expressed to you to file a claim with USPS because you have the physical box and item which as the buyer you are allowed to do.
If you do not wish too, then I am prepare to offer you a partial refund of 30 dollars. Since this is a rare item and I am confident you will not find another.
If this does not satisfy you. Then you have EBays buyers protection and you should file a claim and we go through the process. I refund you and I then file a claim with USPS
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RH:
Mark
that sounds a little better than "file a claim" thank you
let's deal with the poster first. I can take more pictures if you like, but it actually is creased up a lot more than you can see, repeating a number of time from top to bottom, every 5-6 inches or so and yes, you are correct that it is a hard poster to find, as I am a Raymond Chandler collector (I have hundreds of Chandler posters & hundreds of stills) and I've been looking for it (as well as for the other titles inc Farewell My Lovely, Marlowe & Long Goodbye etc)
I suggest the compromise price is $50 and if you want to see pics of the opened poster, I think you will agree with me. honestly, finding this htf poster & then getting it damaged was a real letdown also. :-(
also, for you to file a claim, I'll be happy to take all the photos you want, once I clear the photography table which as you can see in my pics, is currently topped with work for a day or two.
on your box. I would never in a million years use such a box to ship anything except banners, but I still stuff them with styo peanuts, because the boxes get crushed, and I'm always for using materials that prevent problems, like this one, so I don't have to do more work on an order I've already shipped. you can find me at mpb.auction my site is not a dot com. >dot auction<
I only use heavy duty tubes from Uline. Their tubes would be my suggestion and I'll be happy to share my preferences with you, if you are planning to order from them.
in any case, if we settle on the $50, your feedback will be + and positive in nature.
thanks
Rich
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MM:
I thank you for you polite and clear written letter. But you need to see it from my side. I am exhausted with scam scenarios and found it odd it took you 10 days of receiving the item to tell me of the damage. Go ahead and send me additional photos, but I am pretty set at the 30 dollars and feel that is more than fair. I could just refund you after your claim, file a claim with USPS and later resell the poster as is and still be better off.
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RH:
here are the best pics you'll get from a customer. My photography table does not shoot 40x60, so I shot it in halves.
as you can see, the poster now has considerable defects from the shipping.
sad to say, before I could have framed & displayed it as it was, because the defects were largely on the back. Now this poster cannot be displayed & it really is just placeholder until I might find another copy, which by itself, really is disappointing
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MM:
Ok, thanks for the pics. Go ahead and return the item and I will refund you.
Thanks
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At this point, he stops replying to the following messagesRH:
you want it returned.. fine..
you're paying the shipping anyway, so what do I care.
which shipping service would you like to use. Fedex-Kinkos are nearby
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RH:
Mark, you are quickly headed to negative territory. aka: I have lost patience with you. I'll be filing an ebay claim if I don't hear from you post haste.
if you aren't going to take responsibility for yourself and your inadequate packaging, then you are the reason eBay has a Buyer Protection Plan.
when shipping issues are your fault and a return is necessitated, you must pay return shipping and refund the buyer's entire payment, including initial shipping costs, which totals $117.30 plus return shipping.
you had an easier out & chose not to avail yourself of that and you want the item returned. Fine, it's been damaged enough that I don't care if if it is added to my collection at this point, and in this return, you incur all the costs.
the clock is ticking
Rich
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at this point, I have just filed an eBay claim.my suggestion is that you avoid this asshole at all costs.
The saddest part of this, is most definitely the poster.
on this title, and the other Raymond Chandler films of this era, 40x60s are not even mentioned in the pressbooks and I had never seen any prior to fidning this one on ebay and let me tell you, I was pretty shocked. It was going to be an excellent addition to my collection, whereas now, it is just a pos because of this asshole's attitude and the waste of my time.
avoid him. Save yourself the angst, and deprive him of monetary gain
Rich