Author Topic: History of movie poster forums - anybody have the full 411?  (Read 19282 times)

Bruce

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Re: History of movie poster forums - anybody have the full 411?
« Reply #50 on: January 14, 2011, 06:54:19 AM »
I have no problem with Sean. I have been buying at auction for over 40 years, and have run auctions for over 20 years, and I have seen with my own eyes (and heard many detailed stories from people I trust) of people getting cheated at auctions of all sorts, and I know that it occurs a lot. If I have written anything factually incorrect, please point out exactly what I said and where, and exactly why it is incorrect, and I won't say it anymore, and I will correct it.

People can make up their own minds. When they buy items that are described as "fine to very fine" and there are many pinholes scattered throughout (that did not show in the auction image) or when they are told they can't combine 7 like purchases and must pay 7 separate shipping charges, or any similar result, I believe they will be quite reluctant to order from those auction places again.

And when they receive first rate honest service, I believe they will be far more likely to order from those auction places again.

Bruce


Offline CSM

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Re: History of movie poster forums - anybody have the full 411?
« Reply #51 on: January 14, 2011, 11:15:40 AM »
Anyone else feelin' the poster community camaraderie? :-*
Chris

Dr Hackenbush

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Re: History of movie poster forums - anybody have the full 411?
« Reply #52 on: January 14, 2011, 12:49:39 PM »
When they buy items that are described as "fine to very fine" and there are many pinholes scattered throughout (that did not show in the auction image) or when they are told they can't combine 7 like purchases and must pay 7 separate shipping charges, or any similar result, I believe they will be quite reluctant to order from those auction places again

As per the grading, you could say that about more than a few of the bigger dealers on MoPo & eBay.  It's hardly unique to Heritage.  Regarding the shipping issue, when I won three lots in the last Sig auction (two lobbies and a WC) they shipped them all in one package.  Was the person asking HA to hold on to his wins so he could add more later and have them shipped in one package (like you do)?

Offline MoviePosterBid.com

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Re: History of movie poster forums - anybody have the full 411?
« Reply #53 on: January 14, 2011, 02:11:28 PM »
As per the grading, you could say that about more than a few of the bigger dealers on MoPo & eBay.  It's hardly unique to Heritage.  Regarding the shipping issue, when I won three lots in the last Sig auction (two lobbies and a WC) they shipped them all in one package.  Was the person asking HA to hold on to his wins so he could add more later and have them shipped in one package (like you do)?

Angelo, because Heritage is a large company with separate units, the shipping part is run autonomously from the others. Grey Smith gets many complaints about "those people" which are beyond his control. They ship for the whole company. Sadly, they don't listen to buyers either. The stellar service of the movie poster unit gets screwed by the shipping dept. I've stopped trying to get them to merge my order. Only the gal who does the ebay listings merges your orders successfully.

I'm sure they're setup like the casinos where each section or segment is incorporated separately and must show profits as individual corporations (at the Mirage for instance, the poker room is incorporated, the slots are incorporated, table games is another corporation, restaurants is another and so is the pool, spa, hotel etc. and they all answer to the building which is the head corporation. This is fairly common in the casino world)

It definitely is a pain to deal with Heritage shipping people when you have a gripe, multiple orders and the like. But hey, as long as you know the deal, you know how to operate within the constraints of it. I'm happy to merge as we know as is Bruce. We do it because it cuts down on work. Heritage's shipping dept has their own reasons.. and I've never tried to ask what those reasons are, but I suspect it has to do with gross income in that dept vs profits vs costs etc. and what they make may be in part determined by # of packages shipped.

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Offline Zorba

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Re: History of movie poster forums - anybody have the full 411?
« Reply #54 on: January 14, 2011, 02:13:36 PM »
As per the grading, you could say that about more than a few of the bigger dealers on MoPo & eBay.  It's hardly unique to Heritage.

Yep. I have seen worse than Heritage but Heritage does fudge a wee bit more than I like. I have a couple come in from them that made me a little unhappy. I have lived and learned and hold it against them when looking at their auctions. Plus, because of said experiences,  I spend alot longer looking at their very good pics( they do do that very well) than I do at emovies.

Dr Hackenbush

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Re: History of movie poster forums - anybody have the full 411?
« Reply #55 on: January 14, 2011, 02:22:23 PM »
Angelo, because Heritage is a large company with separate units, the shipping part is run autonomously from the others. Grey Smith gets many complaints about "those people" which are beyond his control. They ship for the whole company. Sadly, they don't listen to buyers either. The stellar service of the movie poster unit gets screwed by the shipping dept. I've stopped trying to get them to merge my order. Only the gal who does the ebay listings merges your orders successfully.

I'm sure they're setup like the casinos where each section or segment is incorporated separately and must show profits as individual corporations (at the Mirage for instance, the poker room is incorporated, the slots are incorporated, table games is another corporation, restaurants is another and so is the pool, spa, hotel etc. and they all answer to the building which is the head corporation. This is fairly common in the casino world)

It definitely is a pain to deal with Heritage shipping people when you have a gripe, multiple orders and the like. But hey, as long as you know the deal, you know how to operate within the constraints of it. I'm happy to merge as we know as is Bruce. We do it because it cuts down on work. Heritage's shipping dept has their own reasons.. and I've never tried to ask what those reasons are, but I suspect it has to do with gross income in that dept vs profits vs costs etc. and what they make may be in part determined by # of packages shipped.

Thanks for clearing that up for me, Rich

Dr Hackenbush

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Re: History of movie poster forums - anybody have the full 411?
« Reply #56 on: January 14, 2011, 02:27:20 PM »
Yep. I have seen worse than Heritage but Heritage does fudge a wee bit more than I like. I have a couple come in from them that made me a little unhappy. I have lived and learned and hold it against them when looking at their auctions. Plus, because of said experiences,  I spend alot longer looking at their very good pics( they do do that very well) than I do at emovies.

Oh, I look over Heritage scans with a fine-toothed comb.  I've disagreed with their grading plenty of times.  Never meant to imply differently