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Common Poster Subjects => Packaging & Shipping => Topic started by: AjTheGreat on March 22, 2017, 01:23:48 AM

Title: It was bound to happen, damn.
Post by: AjTheGreat on March 22, 2017, 01:23:48 AM
Purchased a Kong skull island poster and was excited to get it and then BAMMMMMM, damaged. At first I was pissed, thinking that the tube was weak and packaged incorrectly but after checking it out further I realized it was good and just happened to be bad luck. It was probably king Kong haha

Title: Re: It was bound to happen, damn.
Post by: erik1925 on March 22, 2017, 01:33:17 AM
Aj,

Was the tube damaged, too? (I couldnt tell from your post).

And, man, that sux, big time.  moron1
Title: Re: It was bound to happen, damn.
Post by: AjTheGreat on March 22, 2017, 03:44:54 AM
Yup, practically split in half. Ruined my morning, but I feel like had a good run. I feel like I haven't had a poster damaged in years if at all to be honest.

Aj,

Was the tube damaged, too? (I couldnt tell from your post).

And, man, that sux, big time.  moron1
Title: Re: It was bound to happen, damn.
Post by: Damomac on March 22, 2017, 07:30:38 AM
Ah the Fragile sticker for what ever reason when i see one of those on a tube my poster inside is surely damaged - never see them stuck on a gorilla tube.

Send it to poster heaven and get a refund - then re buy  - I have been down that road a few times

Best of luck with your next purchase
Title: Re: It was bound to happen, damn.
Post by: AjTheGreat on March 22, 2017, 11:22:08 AM
Poster heaven haha.


Ah the Fragile sticker for what ever reason when i see one of those on a tube my poster inside is surely damaged - never see them stuck on a gorilla tube.

Send it to poster heaven and get a refund - then re buy  - I have been down that road a few times

Best of luck with your next purchase
Title: Re: It was bound to happen, damn.
Post by: erik1925 on March 22, 2017, 12:22:02 PM
Has the seller replied back to you, AJ?

And was this a regular thickness tube? Or more the gorilla-proof, Yazoo Mills kind?

Title: Re: It was bound to happen, damn.
Post by: FFFMoviePosters on March 22, 2017, 12:38:59 PM
Even the best of packaging can succumb to damage sometimes, especially where giant apes are involved  :)

The seller should offer a refund or an exchange even though technically they did nothing wrong. It's just solid customer service.
Title: Re: It was bound to happen, damn.
Post by: Crazy Vick on March 22, 2017, 02:39:15 PM
So how does the seller make an insurance claim?  Does buyer need to send damaged tube back to him, or just pics, is the damaged tube inserted in a bigger tube to ensure it gets to him safely, does seller need to destroy the poster or show it on fire to get the cash out?
Title: Re: It was bound to happen, damn.
Post by: AjTheGreat on March 23, 2017, 02:05:52 AM
Yeah, the seller is gonna send me a new one in a day or two.
I'm also buying another poster from them as well.

Has the seller replied back to you, AJ?

And was this a regular thickness tube? Or more the gorilla-proof, Yazoo Mills kind?
Title: Re: It was bound to happen, damn.
Post by: ddilts399 on March 23, 2017, 09:46:16 PM
That's mine, yes a replacement will be in route tomorrow.

More info than I want to give any competition, but... my tubes are custom cut to size and wound thicker than any stock 2" tube on the market, so short of shipping in PVC there is not stronger tube you will ever get in the mail than what I send out.
Title: Re: It was bound to happen, damn.
Post by: Hicks77 on March 23, 2017, 10:52:51 PM
That's right!  Dale's packaging is bulletproof thumbsup.gif
Title: Re: It was bound to happen, damn.
Post by: AjTheGreat on March 24, 2017, 05:25:05 PM
Wow small world haha, yes I agree your shipping tubes are more then thick. I was like damn what the hell did they do run it over during transport??

I appreciate your speedy reply and apologies if you felt I was airing things out on the web, Im just a big king kong fan :)

That's mine, yes a replacement will be in route tomorrow.

More info than I want to give any competition, but... my tubes are custom cut to size and wound thicker than any stock 2" tube on the market, so short of shipping in PVC there is not stronger tube you will ever get in the mail than what I send out.
Title: Re: It was bound to happen, damn.
Post by: erik1925 on August 28, 2017, 09:16:56 AM
Yeah, the seller is gonna send me a new one in a day or two.
I'm also buying another poster from them as well.

Aj, did the seller follow through and send you a replacement copy?
Title: Re: It was bound to happen, damn.
Post by: brude on August 28, 2017, 09:22:59 AM
Jeff, the seller was Dale.
He responded above.
Nuff said.  wynk
Title: Re: It was bound to happen, damn.
Post by: erik1925 on August 28, 2017, 09:28:44 AM
Thanks, as I overlooked Dale's reply.

My bad.  Doh.gif

The caffeine hasnt kicked in all the way, yet.

Title: Re: It was bound to happen, damn.
Post by: CJ138 on August 28, 2017, 05:50:51 PM
Dale's a top guy.