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Common Poster Subjects => Packaging & Shipping => Topic started by: Marty Moose on August 18, 2010, 10:05:48 AM

Title: Royal Mail
Post by: Marty Moose on August 18, 2010, 10:05:48 AM
Been selling a few bits and bobs on eBay recently, and have just got the dreaded 'package not recieved' e-mail from a buyer.

Typical.  The poster I have sold has managed to survive intact the thirty years since it was stuck up in a theatre, and in that time its negotiated itself across to the UK from North America.  After all that, it gets into Royal Mail's hands (on first class recorded delivery as well I might add) and they manage to lose it within a matter of days between my house and about two hours up the road.  You have to laugh I suppose.
Title: Re: Royal Mail
Post by: eatbrie on August 18, 2010, 11:24:53 AM
In my experience, Royal Mail is the absolute worst mail service in the world.
Title: Re: Royal Mail
Post by: Neo on August 18, 2010, 01:01:11 PM
Been selling a few bits and bobs on eBay recently, and have just got the dreaded 'package not recieved' e-mail from a buyer.

Typical.  The poster I have sold has managed to survive intact the thirty years since it was stuck up in a theatre, and in that time its negotiated itself across to the UK from North America.  After all that, it gets into Royal Mail's hands (on first class recorded delivery as well I might add) and they manage to lose it within a matter of days between my house and about two hours up the road.  You have to laugh I suppose.

I've had some bad luck with packages being damaged in transit, in the last few weeks, but you just have to take the good with the bad. 

"If we couldn't laugh we would all go insane."  Jimmy Buffett
Title: Re: Royal Mail
Post by: stewart boyle on August 18, 2010, 02:18:24 PM
In my experience, Royal Mail is the absolute worst mail service in the world.

In my limited experience i whole heartedly agree

Stew
Title: Re: Royal Mail
Post by: Marty Moose on August 18, 2010, 03:30:43 PM
Canada Post must run Royal Mail pretty close though.  Outrageously expensive, and I think they ship things on glaciers.
Title: Re: Royal Mail
Post by: paul waines on August 19, 2010, 08:45:35 PM
What can I say......Check out my other posts on the "Royal Mail".
Title: Re: Royal Mail
Post by: eatbrie on September 25, 2010, 06:21:06 PM
So we've been making a big deal of the Royal Mail, and rightfully so, since they are the WORST mail organization I have dealt with.  And BY FAR.

But beyond that, I think something should be said of UK sellers.  What about those flimsy tubes they use?  I got 2 packages from the UK today.  One was an opened envelope (thankfully nothing fell out of it) and the other was a bashed tube, one of those tubes I can crush with one hand.  I have never received those tubes from anywhere else but Britain.  Can someone over there explain to me the reason for these tubes?  Are they real mailing tubes?  Seriously? 

T
Title: Re: Royal Mail
Post by: quadbod on September 26, 2010, 02:45:03 PM
So we've been making a big deal of the Royal Mail, and rightfully so, since they are the WORST mail organization I have dealt with.  And BY FAR.

But beyond that, I think something should be said of UK sellers.  What about those flimsy tubes they use?  I got 2 packages from the UK today.  One was an opened envelope (thankfully nothing fell out of it) and the other was a bashed tube, one of those tubes I can crush with one hand.  I have never received those tubes from anywhere else but Britain.  Can someone over there explain to me the reason for these tubes?  Are they real mailing tubes?  Seriously? 

T

Hi, Thierry!

Sorry to hear you have had problems.  There is absolutely no excuse for any seller using sub-standard packaging.  There is nothing difficult about obtaining heavy duty cardboard (or alternatively, plastic if preferred) tubes here in the UK.  It has nothing to do with the UK - and everything to do with the non-professionalism of the sellers who use sub-standard shipping materials.

On behalf of all professional UK dealers, let me reassure you that there is a plentiful supply of suitable material just waiting to be wrapped around your next order!

As ever, very best wishes,

Terry - www.quadbod.co.uk
Title: Re: Royal Mail
Post by: marklawd on September 26, 2010, 03:08:34 PM
Terry - Where in the UK can you buy single tubes in small quantities in the UK please with the equivalent quality/thickness of those made by Yazoo Mills? Of course you can order tubes to any specification in quantity in the UK but even Royal Mail sell rubbish quality tubes in their post office shops.

Mark
Title: Re: Royal Mail
Post by: eatbrie on September 26, 2010, 03:16:34 PM
Hi, Thierry!

Sorry to hear you have had problems.  There is absolutely no excuse for any seller using sub-standard packaging.  There is nothing difficult about obtaining heavy duty cardboard (or alternatively, plastic if preferred) tubes here in the UK.  It has nothing to do with the UK - and everything to do with the non-professionalism of the sellers who use sub-standard shipping materials.

On behalf of all professional UK dealers, let me reassure you that there is a plentiful supply of suitable material just waiting to be wrapped around your next order!

As ever, very best wishes,

Terry - www.quadbod.co.uk

Terry,

It may have nothing to do with the UK, but I have only received these tubes from the UK, and as you may know, I buy from all around the world.  These tubes are UK made and are used to send posters.  I probably got 20 of them over the years.  Again, I can crush them with one hand.

T
Title: Re: Royal Mail
Post by: quadbod on September 26, 2010, 05:34:04 PM
Terry - Where in the UK can you buy single tubes in small quantities in the UK please with the equivalent quality/thickness of those made by Yazoo Mills? Of course you can order tubes to any specification in quantity in the UK but even Royal Mail sell rubbish quality tubes in their post office shops.

Mark
Hi, Mark!
As most of the posters we handle are folded, we only use small quantities of heavy duty cardboard tubes which we order in lots of 50 or 100 - but I suppose that may be too many for the casual seller to purchase.  We sell them singly at fairs, but again that's not going to be convenient for everyone.  However, many people like to use plastic tubing and that's something you can buy in small quantities from a local builders' merchants.  I agree, many of the readily available tubes are not suitable, but if someone is only sending the odd poster now and again, it's not impossible to buy them in threes, slit two of them lengthwise and build a three-ply tube which will take a lot of punishment in transit.  We used to do that before we found a better product!
Where there's a will .... !
Best wishes,
Terry
Title: Re: Royal Mail
Post by: quadbod on September 26, 2010, 05:40:28 PM
Quote
Terry,

It may have nothing to do with the UK, but I have only received these tubes from the UK, and as you may know, I buy from all around the world.  These tubes are UK made and are used to send posters.  I probably got 20 of them over the years.  Again, I can crush them with one hand.

T

Hi, Thierry!
I really do sympathise with you and I quite understand your frustration - but any decent seller should still make sure a poster is sufficiently protected in transit.  As you and Mark have both correctly pointed out, there are lots of inadequate tubes available, but that's no excuse for sellers using them!  A responsible seller should make the effort to find the appropriate means of packing a poster securely.
Best wishes,
Terry
Title: Re: Royal Mail
Post by: marklawd on September 26, 2010, 07:32:29 PM
Assembling thicker tubes seems a lot of trouble to me and with the incomprehensible absence of good quality over-the counter tubes here in the UK the only real practical alternative to my mind is to reuse tubes sent from the US. 

Mark
Title: Re: Royal Mail
Post by: paul waines on September 27, 2010, 01:04:08 PM
Well as seen in my other Royal mail thread, the think tubes are no good any way. Even they didn't stand up to the Royal Mail incompetence. It seems plastic waste pipe is looking like the best option, and it's cheaper too. If this fails to with stand the Mongs handling them at the Royal Mail, I have some Stainless steel tube 2" in diameter for sale.  thumbup
Title: Re: Royal Mail
Post by: eatbrie on September 27, 2010, 01:35:37 PM
I think I'm up to the challenge.

I've made the decision yesterday to start collecting quads.  Yes, the French are invading Great Britain again  ;)

T
Title: Re: Royal Mail
Post by: stewart boyle on September 27, 2010, 01:45:58 PM
I think I'm up to the challenge.

I've made the decision yesterday to start collecting quads.  Yes, the French are invading Great Britain again  ;)

T

Ayez peur….Ayez très peur

Stew  :)
Title: Re: Royal Mail
Post by: quadbod on September 27, 2010, 02:14:48 PM
What's the date tomorrow?  Is it pure coincidence that the 'other' Norman invasion started on 28th September 1066??!!

Take note, Stewart - according to Wikipedia, that invasion led to - and I quote - 'the extensive penetration of the aristocracy of Scotland'.  Oooh, Matron!!!

Title: Re: Royal Mail
Post by: stewart boyle on September 27, 2010, 02:19:13 PM
What's the date tomorrow?  Is it pure coincidence that the 'other' Norman invasion started on 28th September 1066??!!

Take note, Stewart - according to Wikipedia, that invasion led to - and I quote - 'the extensive penetration of the aristocracy of Scotland'.  Oooh, Matron!!!



LOL...glad im not all posh ...
Title: Re: Royal Mail
Post by: eatbrie on September 27, 2010, 02:50:34 PM
Ayez peur….Ayez très peur

Stew  :)

Very impressed with your French there, Stew.  Do you speak French or you just googled it?

It's a good thing to know before the invasion begins.  You can side with the enemy.

T
Title: Re: Royal Mail
Post by: stewart boyle on September 27, 2010, 02:58:53 PM
I googled it....Bon Accord T,

Stew
Title: Re: Royal Mail
Post by: eatbrie on September 27, 2010, 03:42:28 PM
As good as the first translation was, bon accord doesn't mean anything.

T
Title: Re: Royal Mail
Post by: stewart boyle on September 27, 2010, 03:48:52 PM
It means good will. (Gaelic) :)

Stew
Title: Re: Royal Mail
Post by: paul waines on September 27, 2010, 04:53:49 PM
I think I'm up to the challenge.

I've made the decision yesterday to start collecting quads.  Yes, the French are invading Great Britain again  ;)

T

It's good to see more people coming into the fold of the ultimate poster format, The Quad. Though I'm not liking all the extra competition....................... mmmmm,     A few thin poster tubes will stop that invasion. ;D
Title: Re: Royal Mail
Post by: eatbrie on September 27, 2010, 10:37:27 PM
It's good to see more people coming into the fold of the ultimate poster format, The Quad.

I'm not quite sure I agree with this statement, Paul, but if it makes you happy, so be it.  I think some posters are better horizontal, others are better vertical.  To me, it's not a question of format, it's a question of image aesthetic.

T
Title: Re: Royal Mail
Post by: paul waines on September 29, 2010, 02:05:12 AM
Quite true, it's just the landscape format offers more scope.
Title: Re: Royal Mail
Post by: m154cath on September 29, 2010, 09:36:24 AM
just a thought regarding the finding sturdy poster tubes. i get mine from my local cinema. they just put them in a skip & once in a while they take pity & throw a few posters in with the bundle!
im a "green" poster collector & i save money at the same time! Result!
Title: Re: Royal Mail
Post by: Postertrader on October 04, 2010, 11:53:40 AM
The tubes used to mail the posters to the cinemas in the UK are often not that sturdy and one of the main reasons so many posters bought from cinema employees selling on Ebay in the uk dont survive the Royal Mail.
Title: Re: Royal Mail
Post by: stewart boyle on October 04, 2010, 12:27:50 PM
Royal Mail, dont usually deliver the majority of posters to UK Cinemas,its more likely to be DHL.
I can count the number of damaged tubes on one hand in the 23 years ive worked in the cinema industry.
It does seem to change though when it is private sellers who use Royal Mail.

Stew
Title: Re: Royal Mail
Post by: Ed_209uk on January 07, 2011, 08:20:49 AM
Has anyone ever had a tube not arrive at all (never mind damaged)? I'm waiting on one that was sent mid-December via USPS first class mail and I'm starting to get a bit worried. I know that there are still delays because of the snowfall before Xmas, but I'm wondering if it's been too long now? I can't track it since first class mail doesn't have that service.

It'll be the first tube that I've had go missing in 15 years. :(
Title: Re: Royal Mail
Post by: stewart boyle on January 07, 2011, 10:29:46 AM
Ed,i know your worry,,this years snow has knocked mail deliveries off by a fortnight or so.
For example a poster i was waiting from Nottingham to Scotland took 3 weeks to arrive,delivery was promised in 6 to 8 working days.
I`ve not had a delivery from the US but i have sent the other way and it usually takes 3 to 4 weeks.
So i would give it another week or so..
My tuppence worth..

Stew

Title: Re: Royal Mail
Post by: paul waines on January 07, 2011, 11:46:46 AM
I have had everything that I was waiting for, from the U.S; Southern Ireland, and the U.K. I think it may be worse in Scotland where Stew is, but I live in the North east and everything is running fine now. I'm not sure where you are Ed, but I would say everything from Geordie land down should be fine now.
Title: Re: Royal Mail
Post by: paul waines on January 07, 2011, 11:50:23 AM
P.S. If you have only had One go missing in 15 years in the U.K. that must be some record!!

I would email the seller as I waited 3 months for one of mine, because the seller sent it by ship. Which can be 6-10 weeks...   
Title: Re: Royal Mail
Post by: Ed_209uk on January 07, 2011, 02:37:46 PM
Thanks chaps. I have found that, even when there's not snow and Xmas to contend with, USPS first class mail can take anything from 8 days to three weeks. It's over three weeks now, but there's definitely a backlog to be cleared and I'm hoping it's in that.

I've been lucky with tubes I guess, though a lot of the stuff I buy from the US and Japan is sent either priority or EMS so there's tracking etc.

How many have you lost over the years Paul?


Title: Re: Royal Mail
Post by: paul waines on January 08, 2011, 07:56:58 AM
I've lost 3 in the last 5 years. One was a lot of about 30 original Universal frankenstein series stills. That one really annoys me still, after all this time.

Over the years it must be around 10/12 fortunately they were only cheap one's, except for the stills. We have with out any doubt the worst postal service in the world. The "Royal" should be removed from their name, it should be just "Mail" with the caption "if your lucky". 
Title: Re: Royal Mail
Post by: ddilts399 on January 10, 2011, 09:53:03 AM
I dont think "by boat" is even an option anymore from USPS is it?

I had a tube take 3 months to get to Mexico, that was the longest I know of that I have shipped. As to disappearing tubes, maybe 1 in 200 and always overseas somewhere.

Title: Re: Royal Mail
Post by: Ed_209uk on January 11, 2011, 06:01:23 AM
It turns out that the tube was returned to sender as they'd forgotten to fill in some details on the customs form. Apparently the tube had been opened  :o

Luckily, it appears only one of the posters was slightly damaged and the seller had a replacement for it. I can only imagine the damage that could be done by careless postal workers!  :-X :-X

The seller is sending them again, upgraded to Priority to say sorry. My lucky record continues (hopefully)...
Title: Re: Royal Mail
Post by: CSM on January 11, 2011, 12:08:25 PM
This is what I fear most about customs - the fees/duties/taxes etc are one thing but every time I have had a package stopped in customs they tear it open ruthlessly and 9/10 times cause damage to the contents. 

And do you think they would even consider repairing the package after they finally release it so it travel another 3 days without a tube end cap?!  Of course not!
Title: Re: Royal Mail
Post by: paul waines on February 25, 2011, 11:34:27 AM
Oh well, it was too good to last. I think it's nearly 10 weeks with out incident from the U.K. postal chaps, which must be some sort of record, but they are back.

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0435.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0437.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0436.jpg)


What you cannot see also is the package has been wet at some point.... I think this is part of their new piss the poster collector off initiative. The last one, a tube they left out in the snow resting against the wall. The end that was in the snow was 3" deep in it!! Snow,.... it's dry Water, how will that make a poster wet!! eyeroll
Title: Re: Royal Mail
Post by: CSM on February 25, 2011, 01:12:49 PM
Paul, it's ripped open yes which is scary - but it looks like the contents survived unscathed?
Title: Re: Royal Mail
Post by: paul waines on February 25, 2011, 01:27:59 PM
Yes, Luckily Chris. There was just a tiny bit of wrinkling along 8" of the edge of the poster, that flattened out fine. The seller did a most reasonable job of packing, plenty of cardboard. Jollyfine fellow. 
Title: Re: Royal Mail
Post by: CSM on February 25, 2011, 01:40:51 PM
Yes, Luckily Chris. There was just a tiny bit of wrinkling along 8" of the edge of the poster, that flattened out fine. The seller did a most reasonable job of packing, plenty of cardboard. Jollyfine fellow. 

Glad to hear it.  Saved by a seller (for once!)
Title: Re: Royal Mail
Post by: AdamCarterJones on February 25, 2011, 04:28:49 PM
Paul,

I tend to find the Royal Mail round mine are OK - touch wood.
What I have problems with is the packaging!!

I once received a framed poster and my local postman's fist words to me when he delivered it were 'Everyone back at the sorting office cannot believe this survived' ... The frame was wrapped in one very thin layer of bubble wrap. That's it. Nothing else. Address stuck on with a post label.

What gets to me is when someone says they are a proper collector - they then send you something and all they've done is bung the item in a tube or packet.

How do you find packaging, Paul?
And the same question to everyone else too.

Best,
Adam
Title: Re: Royal Mail
Post by: erik1925 on March 01, 2011, 05:39:28 PM
I just received a package via Royal Mail, and, echoing what Adam said-- "knock on wood" -- it arrived in one piece, with no tears, rips or holes. It was delivered in a timely fashion, as well. It was mailed from the Yorkshire area on 2/21/11 and arrived here in Los Angeles, on 2/28/11.  happy1


Jeff
Title: Re: Royal Mail
Post by: AdamCarterJones on March 01, 2011, 06:09:44 PM
That's not a bad delivery time, Jeff.
From the stories I have personally heard, sending or receiving items through the Royal Mail via uninsured means is the killer, unless the packaging is robust enough, which is why I always send items insured and request items to be sent to me insured.

Best,
Adam
Title: Re: Royal Mail
Post by: m154cath on March 02, 2011, 05:03:45 PM
ive been relatively lucky re. "damaged tubes" since i decided to get to know/bribe the local postie & the guys in the sorting office after a series of crushed tubes arrived at my door step. A crate of beer for Xmas over a year ago seems to have done the job & they received another 1 last Xmas & so far no problem.
i also instruct ebay sellers on how to post the poster & explain, very politely, that they will be receiving the item back & be issuing me a full refund if they dont & the poster is subsequently damaged as a result. once i even sent a tube to a seller with a old poster inside to show the idiot how to do it properly since he couldnt "grasp it".
"Carrot & stick" - the perfect combination!
Title: Re: Royal Mail
Post by: the chip guy on March 02, 2011, 08:17:37 PM
once i even sent a tube to a seller with a old poster inside to show the idiot how to do it properly since he couldnt "grasp it".

Getting a tube sent to you is the ultimate insult. :o I'm glad it hasn't happend to me yet.
Title: Re: Royal Mail
Post by: AdamCarterJones on March 03, 2011, 08:55:58 AM
ive been relatively lucky re. "damaged tubes" since i decided to get to know/bribe the local postie & the guys in the sorting office after a series of crushed tubes arrived at my door step. A crate of beer for Xmas over a year ago seems to have done the job & they received another 1 last Xmas & so far no problem.

It's a shame the guys couldn't be more careful in the first place - it's their job after-all!
The postman I know is a great guy, but he even says this sort of thing goes on - a few of his colleagues are complete wasters and don't give a damn. The stories I've heard of London posties are truly terrible.

Best,
Adam
Title: Re: Royal Mail
Post by: joneyyy on March 03, 2011, 09:19:04 AM
i had a tube of 10 x moon quads double tubed in something like 8mm tubes, turn up with a massive crushed end, must have been run over by the lorry or something.. then again i had a someone send me a rolled back to the future 2 quad rolled in rapping paper (No Tube) & it turned up perfect..
Title: Re: Royal Mail
Post by: AdamCarterJones on March 03, 2011, 11:58:29 AM
i had a someone send me a rolled back to the future 2 quad rolled in rapping paper (No Tube) & it turned up perfect..

You serious, Jonny!?
That's crazy!!!!!
You have to be one of the luckiest buyers ever for that to have survived! Lol!

Best,
Adam
Title: Re: Royal Mail
Post by: joneyyy on March 03, 2011, 12:16:31 PM
You serious, Jonny!?
That's crazy!!!!!
You have to be one of the luckiest buyers ever for that to have survived! Lol!

Best,
Adam

straight up mate, was fuming & relieved all at once....
Title: Re: Royal Mail
Post by: AdamCarterJones on March 03, 2011, 12:35:14 PM
I can imagine!
What did the seller have to say about it??

Best,
Adam
Title: Re: Royal Mail
Post by: paul waines on March 18, 2011, 02:14:15 PM
Never know where to post these Royal Mail photos as there are that many.

Any Hoo, the boy's are at it again, is it just some twat who knows I collect posters, and has it in for me...


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0562.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0575.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0561.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0561.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0565.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0566.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0567.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0570.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0571.jpg)


And Yes, there was two posters in the tube.
Title: Re: Royal Mail
Post by: AdamCarterJones on March 18, 2011, 03:16:58 PM
 jawdrop

Argh, man, Paul!
That is bad!

Seller?? Any words??
Title: Re: Royal Mail
Post by: brude on March 18, 2011, 03:19:01 PM
Awww, jeezum crow, Paul.  :'(
That is a friggin' shame.
What titles?
Title: Re: Royal Mail
Post by: paul waines on March 18, 2011, 07:41:26 PM
Just a couple of space fillers, but...


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0573-1.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0574-1.jpg)
Title: Re: Royal Mail
Post by: AdamCarterJones on March 18, 2011, 07:52:58 PM
Just a couple of space fillers, but...

Just a couple of space fillers, eh!?  laugh1
Title: Re: Royal Mail
Post by: paul waines on March 18, 2011, 08:00:04 PM
I like anything with the ABC logo on, and I know quite a lot of our American friends don't like Double bill posters, but I like them also. they are from a time gone by...

So they fill a space, Mmmm... I may start a Double bill thread...  cool1
Title: Re: Royal Mail
Post by: AdamCarterJones on March 18, 2011, 08:14:47 PM
Yes, do it!
I'll post my Bond double bills!  ;D

The only ABC quad I have is a Dirty Harry version.
I like it now more so than when I tried to sell it!
I say tried, because I think it was at a time when everyone thought differently of me!
Title: Re: Royal Mail
Post by: brude on March 18, 2011, 09:16:48 PM
Nice double-bills, Paul. Too bad they've been crinkled by the RM gorillas.
I second the motion for a double-bill thread!
It'll bring a lot of cool paper out of the woodwork.
Title: Re: Royal Mail
Post by: AdamCarterJones on March 18, 2011, 09:26:51 PM
Nice double-bills, Paul. Too bad they've been crinkled by the RM gorillas.
I second the motion for a double-bill thread!
It'll bring a lot of cool paper out of the woodwork.


 happy1
Title: Re: Royal Mail
Post by: CSM on March 18, 2011, 10:42:11 PM
Paul, if your collection was not already so ridiculously awesome I would feel much worse for you ;)
Title: Re: Royal Mail
Post by: paul waines on March 19, 2011, 03:16:41 AM
Thanks Chris, too kind... ;)
Title: Re: Royal Mail
Post by: erik1925 on March 20, 2011, 02:33:20 PM
Hi Paul,

Do those most recent pics tell a story or what. Just curious, tho. Was that tube that was used a solid, thicker type? Or one of the more flimsy kind that even a sneeze could damage? If it's a cheap, thin tube, I would be emailing the seller, as well.   moron1

Jeff
Title: Re: Royal Mail
Post by: paul waines on March 20, 2011, 02:51:51 PM
It was one of the more thinner tubes, I have emailed the seller, What a tosser. He won't except responsibility for any thing, saying it's the Royal Mails fault and he's in the clear...
Title: Re: Royal Mail
Post by: AdamCarterJones on March 20, 2011, 04:24:21 PM
It was one of the more thinner tubes, I have emailed the seller, What a tosser. He won't except responsibility for any thing, saying it's the Royal Mails fault and he's in the clear...

Bad seller all the way.
Responsibility of the packaging should always remain with the seller in my opinion.
However, what happens to the package in transit is the responsibility of the postal service involved.

I would never send a poster in such a thin tube, but if I did and that happened I would return the cost of P&P in full and give a partial refund or ask for the posters to be returned to me with a full refund given.
But like I say, I would never use such a flimsy tube.

I once had hundreds of tubes, but binned 90% of them because they were terrible; no joke, I could crush some of them using my little finger and thumb!

Hope you get sorted, Paul!
Title: Re: Royal Mail
Post by: raulleaf on July 22, 2011, 11:45:01 PM
Well my luck finally ran out with Royal Mail.  My tube looks to have been used to play cricket with.  It was a decent tube too.  I tested it on my table it took three good wacks to weaken the tube.  Sometimes I think the shipping guys see poster written on the side and say hey lets beat this one on the edge of that rail there!  Why should he get his poster in decent condition?  Luckily no breaking white but repeating rough spots through the whole top of the quad.  Not worth sending it back and I already have one anyway...  Stargate Quad...  for 6 pounds couldn't resist..
Title: Re: Royal Mail
Post by: paul waines on September 05, 2011, 02:26:02 PM
Ahh, the Royal Mail, whats this Fetish they have for rubber bands....

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0460-1.jpg)


I always know when they have been as they leave red one's on my Drive. Which means they are not only incompetent, they are Litter bugs also.
Title: Re: Royal Mail
Post by: eatbrie on September 21, 2011, 08:56:44 PM
I think I might be done buying posters from the UK.  I've reached my limit in bad packaging.  I mean, I buy from all around the world, and the only country I systematically have problems with is the UK.  1 out of 2 tubes comes badly hit, the tubes are flimsy, it's just not worth the angst.  I'm tired of it.

T
Title: Re: Royal Mail
Post by: 50s on September 22, 2011, 12:32:14 AM
If a package cant handle a rubber band, there is no hope for the packaging, really...
Title: Re: Royal Mail
Post by: quadbod on September 22, 2011, 04:05:50 AM
I think I might be done buying posters from the UK.  I've reached my limit in bad packaging.  I mean, I buy from all around the world, and the only country I systematically have problems with is the UK.  1 out of 2 tubes comes badly hit, the tubes are flimsy, it's just not worth the angst.  I'm tired of it.

T
Hi, T!
I've said it before and I'll say it again.  There is NO excuse for bad packaging.  It's the fault of the individual seller, NOT the UK as a whole.  Please don't tar us all with the same brush.  It is easy to obtain satisfactory packaging materials.
Best wishes,
Terry - www.quadbod.co.uk
Title: Re: Royal Mail
Post by: marklawd on September 22, 2011, 05:29:19 AM
Hi, T!
I've said it before and I'll say it again.  There is NO excuse for bad packaging.  It's the fault of the individual seller, NOT the UK as a whole.  Please don't tar us all with the same brush.  It is easy to obtain satisfactory packaging materials.
Best wishes,
Terry - www.quadbod.co.uk


I do not personally believe that Royal Mail are any worse than any other delivery organisation around the world but it is evident that many collectors do have problems in receiving posters safely from the UK. At the weekend, for only the second time in 15 years, I received a mangled strong tube from the US. Over that period Royal Mail have been responsible for on average 50% of the time spent handling each international tube shipment I have received - there have been hundreds - and that is not a bad record.


I entirely agree that the seller is responsible for ensuring proper packaging but I have asked this question before. Where in the UK can a prospective and/or occasional poster seller buy tubes of equivalent strength to those from yazoo mills? I am not talking about special orders or bulk purchases or cutting down lengths of pvc pipe. Even our post offices sell the flimsiest tubes. 

Mark
Title: Re: Royal Mail
Post by: 50s on September 22, 2011, 05:47:21 AM
I do not personally believe that Royal Mail are any worse than any other delivery organisation around the world
Mark

I think the problem is less to do with the delivery side, but more to do as you mentioned the flimsy tubes which royal mail sell to their customers, so I think bagging Royal Mail is still warranted. I suspect UK people are just the same as else where... it comes down to the royal fail.

I dont know how really flimsy the tubes are but i can well imagine. Maybe the solution is buying more than one tube and slicing them to fit over each other... maybe you'll need 3 or more!


Title: Re: Royal Mail
Post by: Bruce on September 22, 2011, 08:40:10 AM
I just got this e-mail from an English buyer:

"Just to let you know I received the package, thanks. This tube was like a bazooka - indistructable! My friends were so impressed and I put it on forum for other collectors to see:

http://forum.expressobeans.com/viewtopic.php?f=2&t=74150 (http://forum.expressobeans.com/viewtopic.php?f=2&t=74150)
Cheers!"

So the tubes you use DO indeed make a big difference!

Bruce

P.S. The fellow took the time to post pictures of the tube, and one of those commenting calls that "tube porn"!
Title: Re: Royal Mail
Post by: paul waines on October 06, 2011, 11:33:12 AM
I thought the pilock who sent this did a cheap and shoddy job...

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0048-1.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0049-1.jpg)


But the Royal mail, not wanting to be out done. Add their touches...

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0053-3.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0051-1.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0050-1.jpg)


Why is there so many Arseholes in the world.... 
Title: Re: Royal Mail
Post by: Harry Caul on October 06, 2011, 11:50:45 AM
Why is there so many Arseholes in the worldEngland.... 

Fixed it for you...
Title: Re: Royal Mail
Post by: paul waines on October 06, 2011, 12:13:32 PM
Thanks Harry, quite right... ;)
Title: Re: Royal Mail
Post by: AdamCarterJones on October 06, 2011, 01:25:06 PM
Try SAS Auctions ...
... Not sure if anyone from the UK has had any problems, but I received a few posters a while back from them and I asked for a refund of the Postage & Packaging as it was so shoddy.

And what disappoints me is that SAS Auctions (film memorabilia) are overseen by a major poster dealer here in the UK.
And even worse, they STUCK the item number stickers direct to the posters I bought! Now that is not professional in my eyes.

Ad
Title: Re: Royal Mail
Post by: paul waines on October 06, 2011, 01:53:12 PM
I've had that from them Adam, the sticker thing, Dam annoying...
Title: Re: Royal Mail
Post by: AdamCarterJones on October 06, 2011, 02:32:30 PM
Just a bit, mate.
Apparently the dealer I talk about said it was OK, according to the staff member I dealt with over it all.
Title: Re: Royal Mail
Post by: paul waines on October 28, 2011, 01:16:12 PM
Well, I'll put this in here...

I've never had one of these before. It's the Royal mail admitting "THEY" may have damaged some mail, and will make good if all is not well, or something is lost...

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0301-2.jpg)


It's a shame they didn't think about the bent one they delivered at the same time...


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0302-2.jpg)


Are they trying to improve their Service with the bagged/sticker thing.....time will only tell.
Title: Re: Royal Mail
Post by: CSM on October 28, 2011, 03:48:55 PM
The plastic wrapped one seems to be better off than the other bent one?!
Title: Re: Royal Mail
Post by: paul waines on October 28, 2011, 06:19:00 PM
And the sad thing Chris, is it was....
Title: Re: Royal Mail
Post by: CSM on October 28, 2011, 11:01:44 PM
And the sad thing Chris, is it was....

You Brits be crazy  eyeroll
Title: Re: Royal Mail
Post by: paul waines on November 08, 2011, 02:03:23 PM
Well here we go again, I ain't bought much lately, so the Royal Mial have missed their fun Damaging my post.

So they made up for it with this recent package...


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0317-1.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0321-2.jpg)


It doesn't look much until you take the invoice packet off...

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0322-2.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0323-1.jpg)


There was two posters in the tube, luckily the older one wasn't too bad, but still noticeable creasing.
The new one is quite creased and scuffed...

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0332-2.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0333-2.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0348-2.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0346-2.jpg)


Difficult to get good pics of the damage as it's dark when I get home from work, so the flash just wipes them out.

To top it all this arrived with no postage, but the Royal mail wanted a £1 handling charge!!!!! just to take it back to the depot, which they do anyway if there's no one home to sign for a package. So why charge me this time.... Tossers.

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0339-2.jpg)
Title: Re: Royal Mail
Post by: paul waines on November 08, 2011, 02:07:37 PM
I think it's time I stopped buying new posters as I get this 90% of the time....

I should just stick to folded pre-80's
Title: Re: Royal Mail
Post by: AdamCarterJones on November 09, 2011, 09:09:28 AM
Paul, your local Royal Mail sorting office etc seem like complete and utter plonks!
I've never known anyone to have as much bother as you do.
Title: Re: Royal Mail
Post by: 110x75 on November 09, 2011, 09:23:45 AM
Paul, your local Royal Mail sorting office etc seem like complete and utter plonks!
I've never known anyone to have as much bother as you do.

That`s because he gets 75% of all packages the Royal Mail handles...  ;)
Title: Re: Royal Mail
Post by: AdamCarterJones on November 09, 2011, 11:40:32 AM
That`s because he gets 75% of all packages the Royal Mail handles...  ;)

 laugh1
Title: Re: Royal Mail
Post by: Marty Moose on November 09, 2011, 11:43:20 AM
I'm touching wood here, but I've never had my posters decimated through the Royal Mail like that, and they tend to arrive in one piece even if they have been posted in a flimsy envelope.  

If I were you I'd compile a painstaking dossier of all the seperate incidents with photo's, and copies of transactions to prove the worth of the posters.  Once I had a tidy amount I'd get it sent off to the CEO - you might luck out blag yourself a book of first class stamps  ;)
Title: Re: Royal Mail
Post by: paul waines on November 09, 2011, 11:50:04 AM
It does seem as though it's more local to me. I wonder how many others in the area have problems....  I may just compile a list with photo's and send it off to them, just to see what happens, I could do with some more stamps, and I do pay for 75% of there wages so it's the least they could do... :D
Title: Re: Royal Mail
Post by: brude on November 09, 2011, 12:26:12 PM
Jeezum crow, Paul.  I've never seen such a string of bad luck. It seems like it has to be your local crew.
Here in the States, we have a tradition of gifting our letter carriers during the holidays.  Usually cash with a card thanking them for all of their hard work.
Is that the same in England?  If so, did you forget to grease their stinky little palms last year?
Unbelievable the amount of damage you have posted.
I hope it gets better.
Title: Re: Royal Mail
Post by: CSM on November 09, 2011, 02:07:38 PM
Jeezum crow, Paul.  I've never seen such a string of bad luck. It seems like it has to be your local crew.
Here in the States, we have a tradition of gifting our letter carriers during the holidays.  Usually cash with a card thanking them for all of their hard work.
Is that the same in England?  If so, did you forget to grease their stinky little palms last year?
Unbelievable the amount of damage you have posted.
I hope it gets better.

I would give them a card enclosing explicit mail handling standards/instructions with colourful diagrams
Title: Re: Royal Mail
Post by: paul waines on November 10, 2011, 01:55:31 AM
Same here Ted, RE: the gifting.

Unfortunately over here parcels are delivered by many different people. The regular Mail guy, who mostly delivers letters and the odd small parcel is a jollyfine fellow. He even goes out of his way to help, it's the others who drive the vans on the Parcel Force side of the Mail system. It could be a different fellow every day, I've watched them loading the vans and must say, no care taken at all. It's like the world owe's them a living, and all these parcels getting in the way are just a nuisance...  No pride in their jobs.       
Title: Re: Royal Mail
Post by: brude on November 11, 2011, 10:16:48 AM
No pride in their jobs.       

Exactly.
I would file a complaint, substantiated with the mass of pics you have taken of damaged goods.
Something has to change.
Title: Re: Royal Mail
Post by: MoviePosterBid.com on November 12, 2011, 07:10:34 PM
while the Royal Mail certainly shares some blame, the main blame stands on the shoulders of the sellers who use materials easily damaged. If you package well, like for instance how Heritage, Bruce or myself do, then you are unlikely to have these problems
Title: Re: Royal Mail
Post by: AdamCarterJones on November 14, 2011, 12:55:45 PM
I agree with Rich.
I have never experienced any problems whatsoever with any tubes I have used to ship posters in.
I now go to the source for my tubes - a HELL OF A LOT CHEAPER!

Anyway, I do think that there is a responsibility with the seller as well as the postal courier involved.
Title: Re: Royal Mail
Post by: paul waines on November 14, 2011, 05:09:31 PM
Well chaps the Royal mail don't give two Fu@ks for your heavy walled poster tubes and first rate packing.

This was one of the thickest tubes I've seen, and this is how they delivered it....


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0611-1.jpg)
Title: Re: Royal Mail
Post by: jayn_j on November 14, 2011, 05:18:02 PM
Yeah, that looks like an emovieposter tube.  I'd feel bad about asking the seller for an adjustment on that as I don't see how they could have taken any better care.

Paul, you need to escalate.  Something is going on at your local station and it has to stop.  I don't see how that could have been an accident.  That isn't even rolling over it with a truck.  That damage is placing it in a brake and bending it.  Perhaps an automatic sorter jam, but what the heck was that package doing in an autosorter?
Title: Re: Royal Mail
Post by: brude on November 14, 2011, 09:09:08 PM
Well chaps the Royal mail don't give two Fu@ks for your heavy walled poster tubes and first rate packing.

This was one of the thickest tubes I've seen, and this is how they delivered it....


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0611-1.jpg)

This shit HAS to be intentional.
WTF did you do to piss these guys off?
You been wooing the Postmaster General's wife or something?
Jeezum crow...
Title: Re: Royal Mail
Post by: CSM on November 14, 2011, 09:45:26 PM
Well chaps the Royal mail don't give two Fu@ks for your heavy walled poster tubes and first rate packing.

This was one of the thickest tubes I've seen, and this is how they delivered it....


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0611-1.jpg)

Paul, you've said it before - it's a sign to stick to the nice, old folded quads ;)
Title: Re: Royal Mail
Post by: AdamCarterJones on November 15, 2011, 04:34:14 AM
Well chaps the Royal mail don't give two Fu@ks for your heavy walled poster tubes and first rate packing.

This was one of the thickest tubes I've seen, and this is how they delivered it....


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0611-1.jpg)

Paul, escalate escalate escalate!
That is a disgrace.
What is happening with you is beyond ridiculous.
Title: Re: Royal Mail
Post by: Tob on November 15, 2011, 01:15:01 PM
Do you live out in the sticks, Paul? Perhaps it's a vindictive postie who's sick of carrying your tubes? It does seem like it could be deliberate, such is the high occurrence...I think my hit rate of damage is about 1 in 15 through Royal Mail (touch wood). Even in the 1 case, it's usually poor packaging and not some mangled mess like that.

Surely if it happened at the sorting office, they wouldn't carry on with the delivery of the tube through the system, would they?
Title: Re: Royal Mail
Post by: brude on November 15, 2011, 01:33:32 PM
Surely if it happened at the sorting office, they wouldn't carry on with the delivery of the tube through the system, would they?

That was my thought.
If it happened at the sorting office, wouldn't they have at least tagged it with an 'apology' like the damaged flat pack you received earlier in this thread?
Something stinks locally, I'll bet...
Title: Re: Royal Mail
Post by: paul waines on November 15, 2011, 02:14:19 PM
Well you would have thought so guy's, but they had the cheek to knock at the door and give it to one of the kids...   That Apology thing Ted, was the first I've ever had....

Same thing with the broken glass package, some may remember a year or so back. They turned up with a package with a big bulge at the bottom, grinding, and tinkling of broken glass, and gave it to the youngest...

Believe me, the royal mail have no shame.  Or pride in what they do.

I do live in a biggish village, but all the bigger items are delivered by Van. Even the normal postie drives to the area, and walks around when he gets here.


My whole point is, even if it's not the best packaging, You pay for a service. If they had pride in their work, or cared about their reputation, almost no packages should get damaged. Yes, an accident now and then which is where first rate packing "helps", but not on this scale....  I have had some tubes weaker than toilet rolls that have made it O.K. so why not every package?  

Simple answers:-

Incompetence
Bad attitude
Lazy
No pride in what they do
Don't care
You don't exactly need a degree to work there

I'm sure you fellow's can think of other's....      


  
Title: Re: Royal Mail
Post by: Dread_Pirate_Mel on November 23, 2011, 07:24:47 PM
Does UK customs hold posters if they have a high value subject to VAT?  

How does that work?

I shipped a $108 print four weeks ago to a UK buyer and it's disappeared en route.

I took a chance and sent it by regular first class international mail and didn't buy insurance/tracking.

I can't remember how I filled out the customs form but I might have put the true value.

Also, can I track the US customs number (LC225558440US) on the UK Royal Mail site?
Title: Re: Royal Mail
Post by: stewart boyle on November 23, 2011, 07:32:05 PM
Does UK customs hold posters if they have a high value subject to VAT?  

How does that work?

I shipped a $108 print four weeks ago to a UK buyer and it's disappeared en route.

I took a change and sent it by regular first class international mail and didn't buy insurance/tracking.

I can't remember how I filled out the customs form but I might have put the true value.

Also, can I track the US customs number (LC225558440US) on the UK Royal Mail site?
If you didn`t pay for tracking then no,its not possible to track your package online,
Next time you send a poster or print,mark on your package "paper material within",it shouldn`t atrract any attention.
also.never declare the "value" of the poster you have sent,(if it is uninsured)only the shipping cost..

Stew

Title: Re: Royal Mail
Post by: AdamCarterJones on November 24, 2011, 06:59:57 AM
If you are not insuring the item you are sending then there is no point in declaring its value.

I always send items via recorded delivery, unless I am specifically asked to send uninsured etc, but that responsibility lies with the buyer and I only do this if I know the buyer.
Title: Re: Royal Mail
Post by: bigmike on November 28, 2011, 03:19:39 PM
Crap, I just bid on a rare poster ending soon. And now realized it says Shipping, using Royal Mail international.

uh oh. eyeroll
Title: Re: Royal Mail
Post by: stewart boyle on November 28, 2011, 03:24:22 PM
Crap, I just bid on a rare poster ending soon. And now realized it says Shipping, using Royal Mail international.

uh oh. eyeroll
Hope it isn`t rolled,mate...

Stew
Title: Re: Royal Mail
Post by: bigmike on November 28, 2011, 03:25:56 PM
yes, it is, and 40x60 too.

aaaah noo. moron1
Title: Re: Royal Mail
Post by: brude on November 28, 2011, 03:27:34 PM
Crap, I just bid on a rare poster ending soon. And now realized it says Shipping, using Royal Mail international.

uh oh. eyeroll

Don't sweat it Mike.
I just received a tube from RM Intl here in the States and it was unscathed.
I can honestly say that I have never had a complaint with damaged posters from the UK.  I think Paul's problems might be a local issue.
Sorry, Mr.Waines.  I hope the situation improves.
Title: Re: Royal Mail
Post by: bigmike on November 28, 2011, 03:28:45 PM
I have had one similar to Pauls damaged poster.
And the post offices did nothing about it.
Title: Re: Royal Mail
Post by: stewart boyle on November 28, 2011, 03:31:51 PM
yes, it is, and 40x60 too.

aaaah noo. moron1
(http://i749.photobucket.com/albums/xx132/stewartboyle/The-Scream1-e1294329400917.jpg)
Title: Re: Royal Mail
Post by: brude on November 28, 2011, 03:49:05 PM
I have had one similar to Pauls damaged poster.
And the post offices did nothing about it.

Did nothing, huh? Bastards.
Here's hoping your 40x60 arrives safe and sound.
 cheers
Title: Re: Royal Mail
Post by: bigmike on November 28, 2011, 03:52:51 PM
Did nothing, huh? Bastards.
Here's hoping your 40x60 arrives safe and sound.
 cheers


Thanks, will be posting it in the Lastest Editions when I get it. Of course, another horror one. ;D

 moron1 moron1 moron1 moron1 ahha, I jinxed it. While posting this message, I got outbid. and lost it. The Buy it now was cheaper. crap moron1 moron1 moron1
Title: Re: Royal Mail
Post by: brude on November 28, 2011, 04:05:42 PM
Thanks, will be posting it in the Lastest Editions when I get it. Of course, another horror one. ;D

 moron1 moron1 moron1 moron1 ahha, I jinxed it. While posting this message, I got outbid. and lost it. The Buy it now was cheaper. crap moron1 moron1 moron1

That sucks.
What title?
Title: Re: Royal Mail
Post by: bigmike on November 28, 2011, 04:08:39 PM
Nightmare on Elm Street 4 40x60!  ;D
Title: Re: Royal Mail
Post by: CSM on November 28, 2011, 04:09:01 PM
Crap, I just bid on a rare poster ending soon. And now realized it says Shipping, using Royal Mail international.

uh oh. eyeroll

Just had a package delivered via Royal Mail - arrived VERY quickly and unscathed.  Seems they only like to punish domestically ;)
Title: Re: Royal Mail
Post by: brude on November 28, 2011, 04:15:35 PM
Just had a package delivered via Royal Mail - arrived VERY quickly and unscathed.  Seems they only like to punish domestically ;)

Good for you.
I think Paul must've pissed on his carrier's Cheerios or somethin'...
No one person could have the string of damaged posters he has.
C'mon Paul, have you been buggerin' the Postal Inspector's wife?  wynk
Title: Re: Royal Mail
Post by: stewart boyle on November 28, 2011, 04:22:17 PM
Good for you.
I think Paul must've pissed on his carrier's Cheerios or somethin'...
No one person could have the string of damaged posters he has.
C'mon Paul, have you been buggerin' the Postal Inspector's wife?  wynk

Pauls prob watching that Great Escape programme just now,

For Sale... Original Raven Uk Quad...£5.... to anyone named Paul..
Must reply by 9:45 pm..

Stew
Title: Re: Royal Mail
Post by: brude on November 28, 2011, 04:27:09 PM
Pauls prob watching that Great Escape programme just now,

For Sale... Original Raven Uk Quad...£5.... to anyone named Paul..
Must reply by 9:45 pm..

Stew

 laugh1

Title: Re: Royal Mail
Post by: paul waines on November 28, 2011, 04:39:03 PM
Do I qualify for the Quad still Stew it's only 9:38....
Title: Re: Royal Mail
Post by: paul waines on November 28, 2011, 04:43:07 PM
I was watching the Great Escape Doc, but forgot about the adverts on channel 4. So will watch it on catch up with no Ads, tomorrow.  Hence we've come to bed to watch Son of Kong...

Chris, You've been lucky this time.... You'll be on their watch list. ;) 
Title: Re: Royal Mail
Post by: stewart boyle on November 28, 2011, 05:15:13 PM
Do I qualify for the Quad still Stew it's only 9:38....
So close Paul.. some guy named Paul@movieposterbid.com got it at 9:36..unlucky...

 ;D
Title: Re: Royal Mail
Post by: CSM on November 28, 2011, 09:03:14 PM
I was watching the Great Escape Doc, but forgot about the adverts on channel 4. So will watch it on catch up with no Ads, tomorrow.  Hence we've come to bed to watch Son of Kong...

Chris, You've been lucky this time.... You'll be on their watch list. ;) 

Just like Santa!  Yayyyy!
Title: Re: Royal Mail
Post by: Bruce on November 29, 2011, 09:26:49 AM
I just saw this thread and I DON'T think that could be one of our tubes that was crushed like that!

Great packaging foils even the Royal Mail people. Here is an e-mail we just received from one of our many UK buyers:

"I have, just today received my order of 3 lobby cards from the film "The Italian Job" the original one and I would just like to thanks for the easy way it was to buy them, the information on them and where they were as it is always a concern when buying things from another country.
   Also thanks for the cards themselves as I went to see this film with my late farther as a child and now I have bought these for my son as a christmas present as he is studying film at University! Thanks again and best regards.
     P.S. The best packaging ever!!!"

Bruce
Title: Re: Royal Mail
Post by: AdamCarterJones on November 29, 2011, 10:48:26 AM
Nobody would ever dispute your packaging Bruce - it is second to none; far superior than almost all others, if not all!

But I have seen with my own eyes the damage that can be done to poster tubes, and in some instances just like with Paul, I think some local postal delivery staff are disgusting; they try to destroy peoples deliveries on purpose because they are bored and have nothing better to do - oh, wait, they do - delivering the items! But that is the last thing on their minds.

I remember saying ages ago that I once saw a plastic tube (plastic piping); much stronger than any tube; and it had been cracked, and the ends were smashed. I was told the only way that could have happened is if someone repeatedly stamped on it, which means even your genuinely brilliant & superb packaging is unfortunately not immune.

None of us are  :(

Best,
Ad
Title: Re: Royal Mail
Post by: paul waines on November 29, 2011, 11:48:08 AM
That tube was not one of yours Bruce, but believe me it's as thick if not thicker than the ones you do use. It was a Very Very strong tube, I could stand on it, even jump on it, with no damage at all. It looks like it had been through some kind of Hydraulic Press....
Title: Re: Royal Mail
Post by: AdamCarterJones on November 29, 2011, 11:57:26 AM
It looks like it had been through some kind of Hydraulic Press....

Think you ought to put your local postal staff through one!

Ad
Title: Re: Royal Mail
Post by: paul waines on December 17, 2011, 03:28:09 AM
Think you ought to put your local postal staff through one!

Ad

 laugh1        Just noticed this post...
Title: Re: Royal Mail
Post by: bigmike on December 18, 2011, 09:30:28 AM
Bruce I agree with Paul and bondposters, and can vouch for it. Hell, send an empty tube to him one day, and see.
They can and will get through that tube if they wanted to.
I had one poster from Royal Mail, (again, you can say maybe it was Canada Post), but that was the only one I seen like that, and that came from UK when I ordered it.

The Tube was EXTREMELY sturdy.It was almost 1/8", probably more thick. And somehow they got through it. Even by jumping on it,  it would not budge. You needed to run over it or something to get like that. Constant dents, like one had stated, the ends were both smashed as well.

This was it from a long while ago, I always keep it on file to show how F***ed it was, and that neither post office dealt with it or gave me an explanation.

(http://i212.photobucket.com/albums/cc46/big_mike667/posterdamage-1.jpg)
Title: Re: Royal Mail
Post by: CSM on December 18, 2011, 12:34:29 PM
Mike, must have been a sasquatch attack!
Title: Re: Royal Mail
Post by: brude on December 18, 2011, 12:48:56 PM
Mike, must have been a sasquatch attack!

Sure.  Blame it on the big one. You hairless apes are all the same....

(http://www.scuffletown.org/wp-content/image/Stabilized%20Sasquatch.gif)
Title: Re: Royal Mail
Post by: stewart boyle on December 18, 2011, 12:55:02 PM
Ted,I`m geeky enough to have studied that website too...great piece of image stabilising....

Stew
Title: Re: Royal Mail
Post by: brude on December 18, 2011, 01:03:21 PM
Check out his/her/it's knockers....seems awfully difficult and unnecessary to fake, eh?

(http://i179.photobucket.com/albums/w310/william_parcher/deeba473.gif)

                                                                    Bigfoot lives!  hitself
Title: Re: Royal Mail
Post by: paul waines on December 18, 2011, 01:03:41 PM
It's a close call, but the Royal mail go for the middle of a package, so my guess is the Canadians.... ;)
Title: Re: Royal Mail
Post by: stewart boyle on December 18, 2011, 01:08:38 PM
Check out his/her/it's knockers....seems awfully difficult and unnecessary to fake, eh?

(http://i179.photobucket.com/albums/w310/william_parcher/deeba473.gif)

                                                                    Bigfoot lives!  hitself

Patty rocks!!
Title: Re: Royal Mail
Post by: CSM on December 18, 2011, 04:12:52 PM
It's a close call, but the Royal mail go for the middle of a package, so my guess is the Canadians.... ;)

Yeah those Queen's postal workers want to be CERTAIN they damage the contents ;)
Title: Re: Royal Mail
Post by: brude on December 21, 2011, 09:58:45 AM
Hey, Paul.
Just to show you that you're not alone with your damaged goods, here's a video of a FedEx driver "delivering" a computer monitor -- in time for Christmas.
You think maybe he could be a former Royal Mail employee? {I'll bet he's already 'formerly with FedEx!')

http://www.youtube.com/watch?v=PKUDTPbDhnA (http://www.youtube.com/watch?v=PKUDTPbDhnA)
Title: Re: Royal Mail
Post by: stewart boyle on December 21, 2011, 10:10:22 AM
Just for you Paul... ;D
(http://i749.photobucket.com/albums/xx132/stewartboyle/article-0-03BE1AF8000005DC-264_468x428.jpg)

Stew
Title: Re: Royal Mail
Post by: oldposterho on December 21, 2011, 10:20:20 AM
Completely OT, but I went to school with the son of one of the guys who faked that samsquantch footage.  If you knew that tribe, the boobs would make perfect sense...

--Peter
Title: Re: Royal Mail
Post by: brude on December 21, 2011, 10:31:29 AM
Completely OT, but I went to school with the son of one of the guys who faked that samsquantch footage.  If you knew that tribe, the boobs would make perfect sense...

--Peter

I'd like to hear more about it.
Whatever you can relate, maybe you could post it in the Thread of Complete Randomness?

Title: Re: Royal Mail
Post by: AdamCarterJones on December 21, 2011, 10:49:55 AM
I'd like to hear more about it.
Whatever you can relate, maybe you could post it in the Thread of Complete Randomness?



Yes, I agree.
Please tell us more - very interesting.

Ad
Title: Re: Royal Mail
Post by: stewart boyle on December 21, 2011, 11:29:58 AM
Completely OT, but I went to school with the son of one of the guys who faked that samsquantch footage.  If you knew that tribe, the boobs would make perfect sense...

--Peter
Pray tell..

Stew
Title: Re: Royal Mail
Post by: paul waines on December 21, 2011, 11:33:59 AM
Hey, Paul.
Just to show you that you're not alone with your damaged goods, here's a video of a FedEx driver "delivering" a computer monitor -- in time for Christmas.
You think maybe he could be a former Royal Mail employee? {I'll bet he's already 'formerly with FedEx!')

http://www.youtube.com/watch?v=PKUDTPbDhnA (http://www.youtube.com/watch?v=PKUDTPbDhnA)


He's far too lazy to work for the Royal Mail..... They work much harder to damage your goods... ;)
Title: Re: Royal Mail
Post by: paul waines on December 21, 2011, 11:36:09 AM
Just for you Paul... ;D
(http://i749.photobucket.com/albums/xx132/stewartboyle/article-0-03BE1AF8000005DC-264_468x428.jpg)

Stew


Is the next box along "STAMPED ON, MAIL".... ;D


And yes lets hear more re: Bigfoot...
Title: Re: Royal Mail
Post by: oldposterho on December 21, 2011, 02:19:22 PM
Not too much to add on the Bigfoot film, but whenever I think of the crew that put it together, "Dueling Banjos" is the tune that's playing in my head.  I always thought it much better not to think about just what sort of things happened in that suit, after they shot the film...

I has a sad whenever I see any credibility given to that particular bit of cinema.  There's a lesson there for them's what's good at figgerin' that sort of thing, I 'spect.
Title: Re: Royal Mail
Post by: brude on December 21, 2011, 04:59:19 PM
I found this.  An interesting read...

http://www.ourbigfoot.com/patterson_bigfoot.html (http://www.ourbigfoot.com/patterson_bigfoot.html)

Title: Re: Royal Mail
Post by: paul waines on March 28, 2012, 12:40:28 PM
Well bigfoot aside, I haven't been keeping up with my damaged Mail. I think I've missed 3 out, so to make up for it....

This one arrived today...

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0664-2.jpg)

(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0666-2.jpg)


It was Royal Mail Special Delivery, so should have been taken care of, and It looks like they took right care of it....

Luckily, no damage to the poster.

You wouldn't Believe I took a load of photos to the local sorting office and complained about the amount of damaged items I get. And they now have a check done on all my mail... and these still get through...   
Title: Re: Royal Mail
Post by: CSM on March 28, 2012, 01:59:11 PM
Very lucky Paul.  I thought it was a window card and looked destroyed!
Title: Re: Royal Mail
Post by: quadbod on March 28, 2012, 02:40:11 PM
Hi, Folks!

I'm not defending Royal Mail carelessness, but why do people still think those flimsy envelopes are suitable for sending posters?  False economy.

Best wishes,

Terry - www.quadbod.co.uk
Title: Re: Royal Mail
Post by: erik1925 on March 28, 2012, 02:40:23 PM
Good to hear that nothing was damaged, Paul. What is so ironic, is that the one corner on your parcel that appears most damaged is the one that is stamped, PLEASE DO NOT BEND.  :o
Title: Re: Royal Mail
Post by: m154cath on March 28, 2012, 05:22:40 PM
Christ Paul you don't seem to have much luck! I probably receive about 100 or so tubes/packages a year & can't remember the last time I had a problem - last time was from those idiots at cameo!
Still recommend a generous donation of some fine ale to your local sorting office as the solution!
Title: Re: Royal Mail
Post by: paul waines on March 29, 2012, 01:59:06 AM
Haha, that may make them worse Mike.

Terry, The poster was wrapped in plastic, and fastened to some thick cardboard, which is what saved it.  You do seem to defend the postal service a lot, and as I've said before. You pay for a service they do badly.... I should be able to send one of those envelopes through the postal service, with no problems.  I have had those arrive in the past, with no cardboard or anything, just the poster loose inside; And it's arrived perfectly. So if they can do it once why not every time....

The problem with dealers is, their too busy self promoting, and Yes you guys do pack so much better than the average guy off the web, but it's for your reputation you do it....which is quite right. But In the same breath, if the postal service was any good you wouldn't have to be so on the ball...  So lets not be saying any thing other than what it is. THE POSTAL SERVICE IS CRAP IN THE U.K.
Title: Re: Royal Mail
Post by: quadbod on March 29, 2012, 04:14:51 AM
Terry, The poster was wrapped in plastic, and fastened to some thick cardboard, which is what saved it.  You do seem to defend the postal service a lot.
Hi, Paul!
I'm not defending them - just playing 'devil's advocate' really.  I suppose if the poster was packed and protected well inside the damaged envelope, then the packaging has done its job satisfactorily.  Sometimes, when sending a valuable rolled poster (ie in a tube) we pack a very strong tube INSIDE a weaker tube.  My twisted theory is that if the outer tube becomes damaged by careless handling in transit, it might make the remainder of its journey safer as the postie will handle it more carefully to avoid further damage!  Whilst all the time, the poster is safe and sound in the inner tube.  That's the equivalent of your safely reinforced folded poster in the floppy envelope!

But - before you say it - you're right - it shouldn't be necessary if the packages are handled correctly in the first place.  As usual, I think we're in agreement at the end of the day.

Do you know yet if you'll be with us at the NEC Memorabilia Fair this weekend?  Or shall I start packing?

As ever, best wishes,

Terry - www.quadbod.co.uk
Title: Re: Royal Mail
Post by: paul waines on March 29, 2012, 11:55:03 AM

But - before you say it - you're right - it shouldn't be necessary if the packages are handled correctly in the first place.  As usual, I think we're in agreement at the end of the day.

Do you know yet if you'll be with us at the NEC Memorabilia Fair this weekend?  Or shall I start packing?

As ever, best wishes,

Terry - www.quadbod.co.uk


Quite right Terry, I'm glad we're batting on the same team. The Postal "Service" offers a service in which it fails to deliver "Quality" time and again. Do they not have a Quality system?  People like yourselves need to pack well to compensate for their incompetence. The problem lies with the service, and not the packer, 98% of the time...

I'm still working on the NEC Terry,  Yvonne has a big weekend planned at her sisters, and everyone else I've asked is skin't...  And I'm not going as Billy no mates.... ;)  No rush with the poster, send it after the event, if I don't get there... :'(

 


 I've sent another email, and pics to the guy who's supposed to be keeping a check on my mail
Title: Re: Royal Mail
Post by: Charlie on July 01, 2012, 05:20:45 PM
Another no show from the UK - My Equilibrium quad never made it to me... So bummed!   Someone needs to do something!
Title: Re: Royal Mail
Post by: eatbrie on July 01, 2012, 08:33:08 PM
I haven't bought anything from the UK in about a month now, and I am really happy about it. 

No more fucked up shipping!!!
Title: Re: Royal Mail
Post by: Hallucination Generation on July 01, 2012, 10:37:44 PM
I haven't bought anything from the UK in about a month now, and I am really happy about it. 

No more fucked up shipping!!!

Never lost any parcel I've sent overseas.
Not once in maybe 100 transactions.

I have however had US tubes arrived mashed, so what goes around comes around....
Title: Re: Royal Mail
Post by: paul waines on July 02, 2012, 11:30:16 AM
Those U.S. Tubes will have been bashed over here.....

If we're talking U.K. Postal Services, it's more like what goes around keeps going around...Listen to T he's a wise Man.
Title: Re: Royal Mail
Post by: Hallucination Generation on July 02, 2012, 03:11:09 PM
Those U.S. Tubes will have been bashed over here.....

If we're talking U.K. Postal Services, it's more like what goes around keeps going around...Listen to T he's a wise Man.

Nah. I'm pointing the blame at the US postal service.

Someones got to stick up for Royal Mail.
Even though they do fuck up a lot. There's still too much bashing going on here.
Title: Re: Royal Mail
Post by: paul waines on July 02, 2012, 03:12:32 PM
It may have something to do with how inept they are.....
Title: Re: Royal Mail
Post by: Hallucination Generation on July 02, 2012, 05:04:35 PM
It may have something to do with how inept they are.....

I find that bad packaging causes the most damage.
Only occasionally is the tube damaged.
Title: Re: Royal Mail
Post by: 110x75 on July 03, 2012, 12:24:26 AM
It may have something to do with how inept they are.....

Let's hope they make an exception with a package coming this way...  :'(
Title: Re: Royal Mail
Post by: brude on July 03, 2012, 12:38:13 AM
I've always had good luck with the Royal Mail.

I think Paul's ongoing nightmare is more localized.
There's talk that he might've sideswiped the postmaster's mum.

(http://www.funnyaccidents.org/wp-content/uploads/2010/02/granny-scooter-500x583.jpg)
Title: Re: Royal Mail
Post by: paul waines on July 03, 2012, 11:38:12 AM
I find that bad packaging causes the most damage.
Only occasionally is the tube damaged.


 laugh1

If I could get on to Photobucket, I'd post a pic of the bullet proof packing the "Royal" Mail has destroyed of mine...

You obviously have just started collecting, and don't have a lot of experience of them....
Title: Re: Royal Mail
Post by: Hallucination Generation on July 03, 2012, 03:54:01 PM

 laugh1

If I could get on to Photobucket, I'd post a pic of the bullet proof packing the "Royal" Mail has destroyed of mine...

You obviously have just started collecting, and don't have a lot of experience of them....

Ten years buddy. You obviously don't read the other threads.
And i have sold a lot in that time too......
Title: Re: Royal Mail
Post by: CSM on July 03, 2012, 04:12:20 PM
On relative terms to Paul HG, you did just begin.  I don't think Paul meant to offend in any way...
Title: Re: Royal Mail
Post by: paul waines on July 06, 2012, 02:19:33 PM
Ten years buddy. You obviously don't read the other threads.
And i have sold a lot in that time too......


You obviously haven't read all the Royal Mail threads...

They are that bad even T has stopped buying from the U.K.    ;)
Title: Re: Royal Mail
Post by: Hallucination Generation on July 06, 2012, 03:15:18 PM
On relative terms to Paul HG, you did just begin.  I don't think Paul meant to offend in any way...

No, i think he was just meaning to be condescending.
And ten years isn't just beginning even if the next person has been doing it for fifty.
Title: Re: Royal Mail
Post by: Hallucination Generation on July 06, 2012, 03:16:05 PM

You obviously haven't read all the Royal Mail threads...

They are that bad even T has stopped buying from the U.K.    ;)

Who's 'T' ?
Title: Re: Royal Mail
Post by: CSM on July 06, 2012, 04:00:03 PM
No, i think he was just meaning to be condescending.
And ten years isn't just beginning even if the next person has been doing it for fifty.


It's all relative man.  Have a nice cold one and chill  cheers
Title: Re: Royal Mail
Post by: CSM on July 06, 2012, 04:00:24 PM
Who's 'T' ?

Thierry aka eatbrie aka your host ;)
Title: Re: Royal Mail
Post by: jedgerley on February 21, 2017, 10:44:44 PM
Well chaps the Royal mail don't give two Fu@ks for your heavy walled poster tubes and first rate packing.

This was one of the thickest tubes I've seen, and this is how they delivered it....


(http://i590.photobucket.com/albums/ss348/frankenstein31_photos/PICT0611-1.jpg)

Paul can you show us this picture again please?
Title: Re: Royal Mail
Post by: paul waines on February 22, 2017, 03:51:47 PM
Here you go Jason...

And this tube was very thick..

(http://i1153.photobucket.com/albums/p501/PaulWaines/game%20pics/PICT0620_zpsg4ra2gxy.jpg) (http://s1153.photobucket.com/user/PaulWaines/media/game%20pics/PICT0620_zpsg4ra2gxy.jpg.html)
Title: Re: Royal Mail
Post by: jedgerley on February 22, 2017, 07:32:13 PM
Eek ok!
Title: Re: Royal Mail
Post by: Harry Caul on February 22, 2017, 07:48:30 PM
Here you go Jason...

And this tube was very thick..

(http://i1153.photobucket.com/albums/p501/PaulWaines/game%20pics/PICT0620_zpsg4ra2gxy.jpg) (http://s1153.photobucket.com/user/PaulWaines/media/game%20pics/PICT0620_zpsg4ra2gxy.jpg.html)

Jesus Paul!  Did they deliver it with a fake smile?  Or leave it on your doorstep, ring the bell and run like hell?  I hope it wasn't anything expensive.
Title: Re: Royal Mail
Post by: brude on February 22, 2017, 08:57:50 PM
Ugh.
That is sickening.
Title: Re: Royal Mail
Post by: paul waines on February 23, 2017, 11:18:45 AM
It was from about 5 years back Matt, and luckily it was a cheap modern poster..

I think the tube had been in some kind of hydraulic press, as it was a very hefty tube..