I have a non poster issue question, but since it's eBay claim related and you all have a bit of experience with that I was hoping someone might have some experience with "not as described claims".
Purchased a turntable, no mention of damage, no damage in the pictures. When I get this thing it's in a homemade box (basically pieces of cardboard taped together with LOTS of that brown tape).
The turntable is inside a round metal case, has a big dent in the bottom, looks like someone drop kicked it, bunch of scratches to other areas as well. Surprisingly the thing still works. I send the guy an email with all the pictures requesting a partial refund to cover repairing it (left the amount up to him to offer), he doesn't bother writing an explanation or apology I just get an automated response back from eBay saying the seller offers me a full refund if I ship it back.
I'm not interested in eating $30 or more to mail this back to him, what are my chances of pushing this case forward for eBay to review and getting the partial refund? This guy has been nothing but trouble since the beginning, he asked for more money for shipping after I won the auction claiming eBay didn't put the correct shipping price, he sends it in a janky box, and then doesn't even bother giving me any sort of explanation. This is another one of those sellers who doesn't sell much, only a couple things a year, so I guess I shouldn't be surprised. The turntable is still usable, I just don't like being ripped off, and I don't like eBay catering to these people making the buyer lose out. If it was a few bucks to ship it back I wouldn't fuss about it, but $30-40 is different plus I really don't trust this guy now.
So I'm thinking push it through to eBay, if they still say send it back, I'll file a credit card claim and get a partial refund that way.
Anybody gotten a partial refund from eBay before? I tired to get one on a poster a couple years back from a guy in France but eBay said send it back. In that case I ended up just keeping it because shipping would have been more than the poster.