Frustration, Frustration, Frustration...
Dear UK Customs.
Rules are there to be observed and implemented properly. Do please charge me accordingly, NOT randomly.
I bought my poster from the US in March. Today, FIVE WEEKS later I finally managed to pay the CORRECT fee to my beloved UK Customs. As always UK Customs tried to overcharge me. As always. I had to ''fight'' for the right fee.
WHY UK CUSTOMS cannot calculate the right fees straightaway to me is simply beyond belief. And WHY I have to spend my time ''explaining'' the UK and EU tax system to UK Customs it is simply extraordinary. I really wonder why I must go through this never ending chain of calls, emails, etc
My initial charge according to UK CUSTOMS? £389+ handling fee £10.99.
CORRECT fee as paid just £84 + £10.99
All settled now. Till next time...when after purchasing my poster I know I will have to make THAT call to UK Customs and hear that voice...''yes maaa'm''.
For the record. I do not mind paying a fee. That's the system. But please, please, PLEASE UK CUSTOMS, could you please charge me the RIGHT fee?
Thanks.
Yours etc
A frustrated collector.