Author Topic: how long do you wait for a refund  (Read 9357 times)

Offline originalcinemaposters

  • Collector
  • ***
  • Posts: 524
how long do you wait for a refund
« on: February 19, 2011, 01:59:44 PM »
Hi all

I have been waiting two months for a refund from a seller who sent me a poster however when i got the tube the poster was not it.

Interestingly the other poster of the deal was in there, but not as described either. So before Christmas I sent the poster (singular) back and asked for a refund for both (£200)

I got back £100 immediately, but have been waiting two months for the other £100 as the seller says he is waiting for the royal mail to sort the claim This seems excessive and he provides no evidence of making a claim and no progress updates despite my continual chasing.

do you think 2 months is a long time to wait for my money back? If this was me, I would give the money back straight away and sort out the back end with the royal mail seperately. I know this guy is not short of money, and yet he seems happy to string me along

I would be interested to know what you think as I am smelling a rat here...

Paul

Offline paul waines

  • Curator
  • *****
  • Posts: 9038
Re: how long do you wait for a refund
« Reply #1 on: February 19, 2011, 03:35:35 PM »
The Wonderful Royal Mail do drag these things out. That said it's up to him to sort you out, you should have been paid up straight away. If he's within a 30-40 mile distance just turn up with a Baseball bat, you'll be surprised how quick they find money then.

If it's further away try a few strongly worded Emails before going the extra mile's with your bat.


It's more than a Hobby...

Offline MoviePosterBid.com

  • Post-aholic
  • **********
  • Posts: 10339
    • MoviePosterBid.com only movie memorabilia
Re: how long do you wait for a refund
« Reply #2 on: February 19, 2011, 04:12:51 PM »
Paul is correct, it matters not what the seller is doing with Royal Mail as per claims. His responsibilty is to you direcvtly and Royal Mail has no business with you specifically.

the seller should be refunding your payment immediately once agreeing that there is a problem.

some sellers forget this basic tenet: we can't kick the can down the road. We are responsible and no third party has any business in between our business.

Of course, that's why people like myself, Bruce, Sean, Gene Arnold, Heritage, WELN, Morrie Everett etc etc etc have such great reputations.

obviously, some people have a more casual approach to how they do business and so, they get neg feedback

Movieposterbid.com is the FIRST All-Movie Poster Auction Site. We're not #1, but we try harder
"LIKE" MoviePosterBid.com on Facebook http://www.facebook.com/Movieposterbidcom

-------

Offline originalcinemaposters

  • Collector
  • ***
  • Posts: 524
Re: how long do you wait for a refund
« Reply #3 on: February 19, 2011, 04:24:33 PM »
he is well known lecturer and filmmaker in the Northumberland area, and if he doesn't pay up in week, he's going to get Carsoned

Offline kovacs01

  • Global Moderator
  • Hoarder
  • *****
  • Posts: 2315
    • My Poster Gallery
Re: how long do you wait for a refund
« Reply #4 on: February 19, 2011, 04:28:57 PM »
Last time I had to wait 9 months.
Schan
Thanks.  You know what you did.
My Poster Gallery

Offline paul waines

  • Curator
  • *****
  • Posts: 9038
Re: how long do you wait for a refund
« Reply #5 on: February 19, 2011, 04:30:28 PM »
You need a bigger one than this.... deadhorse
It's more than a Hobby...

Offline MoviePosterBid.com

  • Post-aholic
  • **********
  • Posts: 10339
    • MoviePosterBid.com only movie memorabilia
Re: how long do you wait for a refund
« Reply #6 on: February 19, 2011, 05:03:07 PM »

Movieposterbid.com is the FIRST All-Movie Poster Auction Site. We're not #1, but we try harder
"LIKE" MoviePosterBid.com on Facebook http://www.facebook.com/Movieposterbidcom

-------

Offline originalcinemaposters

  • Collector
  • ***
  • Posts: 524
Re: how long do you wait for a refund
« Reply #7 on: February 24, 2011, 07:51:50 AM »
Thanks for the advice and sympathy guys. I think I am going to phone this guy at his work and see what he has to say about the matter


Offline AdamCarterJones

  • Hoarder
  • ****
  • Posts: 1433
Re: how long do you wait for a refund
« Reply #8 on: February 24, 2011, 09:32:15 AM »
I hope you sort it out, Paul.
Bad crack this type of thing ...

Best,
Adam
Best wishes,
Adam

Online Tob

  • Administrator
  • Hoarder
  • *****
  • Posts: 1975
Re: how long do you wait for a refund
« Reply #9 on: March 03, 2011, 02:56:19 PM »
I think it's pretty cheap to file papers for the small claims court if you're not having success. Actually, even the threat of that might hurry things along...

Offline brude

  • Post-aholic
  • **********
  • Posts: 13565
Re: how long do you wait for a refund
« Reply #10 on: March 03, 2011, 04:15:37 PM »
he is well known lecturer and filmmaker in the Northumberland area, and if he doesn't pay up in week, he's going to get Carsoned

Week's long over, has the punk ass paid? mesmrized

Offline originalcinemaposters

  • Collector
  • ***
  • Posts: 524
Re: how long do you wait for a refund
« Reply #11 on: March 03, 2011, 06:16:22 PM »
No he hasnt and the due has seemingly been ingoring my emails. So I am now going to announce this sorry scumbag to you guys so you can be sure he doesnt do you over too

Drum roll please.......

Russell Cherrington, based up in the North East of the UK, google him, I did, seems like a well know guy, I am sure he's not going to like it when i phone up the university he lectures at!

Offline AdamCarterJones

  • Hoarder
  • ****
  • Posts: 1433
Re: how long do you wait for a refund
« Reply #12 on: March 03, 2011, 06:21:40 PM »
He teaches at the University of Cumbria, which is in the North-West.
I think he teaches at the Carlisle campus ...
... I'm sure he lives in that area also, or does he actually live in the North-East??
Best wishes,
Adam

Offline originalcinemaposters

  • Collector
  • ***
  • Posts: 524
Re: how long do you wait for a refund
« Reply #13 on: March 04, 2011, 06:01:25 AM »
my mistake, north west, you are correct Adam
Dont want to taint the geordies with this fella
cheers
P

Offline AdamCarterJones

  • Hoarder
  • ****
  • Posts: 1433
Re: how long do you wait for a refund
« Reply #14 on: March 04, 2011, 07:58:01 AM »
 sm1

Cool stuff, P, no problem!

I can't believe this guy still hasn't sorted all this out.
His reputation will take a hammering if you expose him to his work colleagues and as many people as possible.
Try threatening him with that prospect first and see what he says!
Best wishes,
Adam

Offline brude

  • Post-aholic
  • **********
  • Posts: 13565
Re: how long do you wait for a refund
« Reply #15 on: March 04, 2011, 08:32:54 AM »
Nawww, I'd go for the tire iron in the parking garage....

                                                       


Offline AdamCarterJones

  • Hoarder
  • ****
  • Posts: 1433
Re: how long do you wait for a refund
« Reply #16 on: March 04, 2011, 08:46:55 AM »
Nawww, I'd go for the tire iron in the parking garage....

                                                       


laugh1
Best wishes,
Adam

Offline CJ138

  • Collector
  • ***
  • Posts: 903
Re: how long do you wait for a refund
« Reply #17 on: March 04, 2011, 06:48:50 PM »
In the US it is called "false pretenses" file a report and bring him up on civil charges.  Do not wait any longer. Have all your email documentation ready to go.
Lowering the brow of APF since 2010.

Offline originalcinemaposters

  • Collector
  • ***
  • Posts: 524
Re: how long do you wait for a refund
« Reply #18 on: March 07, 2011, 11:04:41 AM »
have managed to track down his boss as the University of Derby, and left an ineresting message for him..

again  Russell Cherrington is a douche bag and to be avoided at all costs

Paul

Offline AdamCarterJones

  • Hoarder
  • ****
  • Posts: 1433
Re: how long do you wait for a refund
« Reply #19 on: March 07, 2011, 12:14:02 PM »
You could always contact his personal friend, Clive Barker?
Best wishes,
Adam

Offline originalcinemaposters

  • Collector
  • ***
  • Posts: 524
Re: how long do you wait for a refund
« Reply #20 on: March 07, 2011, 02:37:58 PM »
just managed to find his phone number via google and he was very suprised to hear from me! still no money though

Offline CSM

  • Post-aholic
  • **********
  • Posts: 12567
Re: how long do you wait for a refund
« Reply #21 on: March 07, 2011, 09:45:15 PM »
just managed to find his phone number via google and he was very suprised to hear from me! still no money though


 waiting1
Chris

Online Tob

  • Administrator
  • Hoarder
  • *****
  • Posts: 1975
Re: how long do you wait for a refund
« Reply #22 on: March 08, 2011, 07:49:29 AM »
just managed to find his phone number via google and he was very suprised to hear from me! still no money though


If you have a solid paper trail, follow this link and start proceedings, then let him know about it...
http://www.hmcourts-service.gov.uk/infoabout/claims/index.htm

The threat of a CCJ will prob be enough for you for him to cough up the money.

Offline erik1925

  • Post-aholic
  • **********
  • Posts: 20330
Re: how long do you wait for a refund
« Reply #23 on: June 02, 2011, 05:04:11 PM »
Paul,

Was there ever any resolve to this story? Did you get your refund?

Jeff


-Jeff

Offline erik1925

  • Post-aholic
  • **********
  • Posts: 20330
Re: how long do you wait for a refund
« Reply #24 on: June 06, 2011, 04:05:30 PM »
We may never know..   :-[

Hopefully, it worked out for you, Paul.



-Jeff