Well you would have thought so guy's, but they had the cheek to knock at the door and give it to one of the kids... That Apology thing Ted, was the first I've ever had....
Same thing with the broken glass package, some may remember a year or so back. They turned up with a package with a big bulge at the bottom, grinding, and tinkling of broken glass, and gave it to the youngest...
Believe me, the royal mail have no shame. Or pride in what they do.
I do live in a biggish village, but all the bigger items are delivered by Van. Even the normal postie drives to the area, and walks around when he gets here.
My whole point is, even if it's not the best packaging, You pay for a service. If they had pride in their work, or cared about their reputation, almost no packages should get damaged. Yes, an accident now and then which is where first rate packing "helps", but not on this scale.... I have had some tubes weaker than toilet rolls that have made it O.K. so why not every package?
Simple answers:-
Incompetence
Bad attitude
Lazy
No pride in what they do
Don't care
You don't exactly need a degree to work there
I'm sure you fellow's can think of other's....